Go to Southwest.com/cancel or open the Southwest app and select "Look Up Reservation" in the menu. While we might not be connecting with you in person right now, today and every day as the airline with Heart, we can share our love and support. In addition to tidying each aircraft between flights, we spend more than six hours cleaning each aircraft every night. If you decide not to travel, as long as you cancel your flight at least 10 minutes before its scheduled departure, the funds used to pay for a nonrefundable ticket (Wanna Get Away® fares) are normally valid for one year from the date of purchase. That was rejected at first, but finally agreed to. Our existing systems don't have the capability to automatically rebook you on the next available flight when your flight cancels or incurs a lengthy delay. No notification, no nothing. One of the things that this new system may allow for is 'auto-reaccommodation.' Whether your plans have changed, you found a lower fare elsewhere or something like the virus sweeping across the U.S. at the moment is keeping you from traveling, Southwest makes it easy to cancel a flight AND they allow you to do so without charging a fee. These adjustments will happen automatically and will be reflected in your Southwest Rapid Rewards My Account page over the coming weeks.Learn more about these Rapid Rewards® updates and FAQ at Our desire to continue providing Southwest Hospitality is as strong as ever, and our entire Team truly appreciates your understanding in the decisions made around food and drink service to limit close interactions. Southwest Airlines® is aware that government mandates have resulted in restrictions on air travel due to the ongoing coronavirus (COVID-19) outbreak. In that spirit, we are extending the benefits earned by our current tier status Members and Companion Pass holders.In addition to this extension, we’re giving tier qualifying points and Companion Pass qualifying points to all Rapid Rewards® Members to say thank you for bearing with us during this difficult and uncharted time.We’re staying Southwest® Heart Strong for you and will be here with a warm welcome, when you’re ready to travel again.These moves represent additional ways to either work toward or to use these benefits once you’re ready to begin traveling again. Capital … Straws are available on request. )Right now, Southwest Airlines is in the midst of a major transformation of our reservations systems, and this should be on-going well into 2017. So, we are making a temporary exception to our already very flexible travel funds policyWhen you cancel a fare booked with points, the remaining point balance will be refunded to the account from which they were booked. Typically, the expiration date is updated at midnight after the fund creation.It’s important to note, while these unused travel funds will be available until September 7, 2022, once the funds are used to make a purchase, the expiration date of the travel funds will then follow our normal ticketing rules and will expire 12 months from the date of purchase.Refundable tickets not flown on the travel date can also be applied to future travel.

(Before I worked for Southwest Airlines, of course! Hopefully, these policies provide comfort to all of our Customers that they can book travel on Southwest as normal, and, if the circumstances change in the future, they can alter their plans without the penalty of a fee.Rest assured, we are monitoring this developing situation closely, staying in regular contact with federal agencies, health organizations, and other experts. Opens new window. We’re going to show you All other domestic airlines charge a cancellation fee, penalizing you for canceling a flight. Enter your name and flight confirmation number, select 6. These policies have always been in place at Southwest Airlines and provide our Customers peace of mind every day. You will then select “Change Flight” or “Cancel Flight.” In this case, simply select cancel.

Is there any way to set preferences or something so that when Southwest cancels a flight I've booked, I automatically get rebooked onto the next available flight? So I bought train tickets to St. Louis. This might go without saying. Use of the Southwest websites and our Company View flight status, special offers, book rental cars and hotels and more on southwest.com. Free travel could be at stake :).There was an error submitting your subscription. Southwest® offers three fares–Business Select®, Anytime, and Wanna Get Away®–as well as a few unique fares (i.e. How to cancel your flight and check if you're eligible for a refund . The HEPA filter and the air circulation system work together to provide optimum air quality while onboard a Southwest plane which, in most cases, exceeds the quality of air that can be found outdoors, as well as a typical office building or similar public venue. "In the event of a cancellation, Southwest tries to automatically rebook you.